Manager - Clinical Engineering CMMS

Department:

11537 Enterprise Corporate - HTM: Enterprise Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

This role is an enterprise role and can be up to 100% remote, but any candidate must ideally be physically in WI, IL, or NC.

Pay Range:

$54.90 - $82.35

Major Responsibilities:

• CMMS Administration: Configure, maintain, and update the CMMS; manage user access, roles, and data integrity; ensure timely equipment enrollments and master data updates are tested for accuracy. Includes report and dashboard creation within the CMMS, and knowledge and ability to support creation of external Dashboards using exported data from the CMMS.

• Data Management: Oversee data governance to ensure consistency and completeness in data documentation across like items.  Oversees CMMS change management for all new processes, workflows, dashboards, and report creation. 

• Process Improvement: Identify inefficiencies in documentation processes and the completeness of data entered.  Implements improvements, and aligns CMMS workflows with department-approved SOPs, OSHA, and other applicable regulatory requirements. Sets and monitors KPIs. 

• Project Leadership: Leads or co‑leads CMMS‑related projects, including system upgrades, vendor implementations, and integration with other engineering, document management, procurement and reporting systems.

• Training & Support: Develops and delivers CMMS training for clinical engineering staff; provides technical support and troubleshooting.

• Collaboration: Works with clinical engineers, IT, operations, and regulatory teams to ensure equipment safety, compliance, and operational efficiency including related documents and reporting. 

• Compliance & Quality: Ensures all CMMS activities and workflows meet applicable organization quality, safety, and regulatory standards; maintains accurate documentation and audit trails.

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Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Will consider a Masters with 2+ years, Associate’s with 8+ years, or high school diploma with 10+ years relevant experience. 

Experience Required:

• 4+ years in direct CMMS support or management of a CMMS in clinical engineering; proven track record in maintenance management, process improvement, and regulatory compliance 

• Direct experience working with ServiceNow and/or Nuvolo or other ServiceNow-based CMMS software.

Knowledge, Skills & Abilities Required:

• Proficiency in CMMS platforms and engineering document management systems 

• Strong knowledge of preventive maintenance, calibration, and change management processes 

• Project management and cross‑functional leadership skills 

• Regulatory compliance expertise (HIPAA, OSHA, cGMP, etc.) 

• Analytical skills for KPI tracking and process optimization 

• Understanding of applicable state and federal regulatory requirements, national standards and code, and accreditation requirements related to CMMS datapoints

Physical Requirements and Working Conditions:

•   Remote work environment 
• Operates all equipment necessary to perform the job
• Minimal travel outside of workplace is required and incumbent may be exposed to weather and road conditions

Preferred Job Requirements 

Education 

BA/BS in Engineering, Biomedical Engineering, or related field; or equivalent experience plus five or more years in industry. 

Certification / Registration / License 

ServiceNow certification (any) 

Experience 

Five or more years working in and supporting a ServiceNow-based CMMS. 

Knowledge / Skills / Abilities 

• Advance Proficiency in CMMS platforms and engineering document management systems  

• Extensive knowledge of preventive maintenance, calibration, and change management processes  

• Formal Project management and cross‑functional leadership skills  

• Regulatory compliance expertise (HIPAA, OSHA, cGMP, etc.)  

• Analytical skills for KPI tracking and process optimization  

• Understanding of applicable state and federal regulatory requirements, national standards and code, and accreditation requirements related to CMMS datapoints 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.